Please take a look at our information on the individual payment methods.

If your order was successfully completed, your payment was successful. You can read here how you can tell that this is the case.

If your order was not successful, you can switch to another device or another browser and try the payment again. 

If you use WLAN, try to switch to mobile internet.

Sometimes the settings of the devices or the browsers can cause problems in the payment section. We have also experienced problems because of safety settings in WLAN networks or the settings virus protections on mobile devices. 

If the problem cannot be solved, please try another payment method. If you still cannot complete your payment, please contact us (webshop@sonnentor.at, +43 2875 7256).

Please take a look at our information on the individual payment methods.

If your order was successfully completed, your payment was successful. You can read here how you can tell that this is the case.

If your order was not successful, you can switch to another device or another browser and try the payment again. 

If you use WLAN, try to switch to mobile internet.

Sometimes the settings of the devices or the browsers can cause problems in the payment section. We have also experienced problems because of safety settings in WLAN networks or the settings virus protections on mobile devices. 

If the problem cannot be solved, please try another payment method. If you still cannot complete your payment, please contact us (webshop@sonnentor.at, +43 2875 7256).

Please take a look at our information on the individual payment methods.

If your order was successfully completed, your payment was successful. You can read here how you can tell that this is the case.

If your order was not successful, you can switch to another device or another browser and try the payment again. 

If you use WLAN, try to switch to mobile internet.

Sometimes the settings of the devices or the browsers can cause problems in the payment section. We have also experienced problems because of safety settings in WLAN networks or the settings virus protections on mobile devices. 

If the problem cannot be solved, please try another payment method. If you still cannot complete your payment, please contact us (webshop@sonnentor.at, +43 2875 7256).

Is it your first time in our online shop? We recommend you register first. This has the following advantage: If you are logged in on our site, your shopping cart and wish list will be saved in your account - even if you complete your order on a different day. Your stored address will also be saved and will be suggested to you the next time you shop. This will save you a lot of time.

Then you fill your shopping cart with the products of your choice. When you have everything, you can open your shopping cart using the shopping cart symbol at the top right corner:

 
The button "Proceed to Checkout" leads you directly to the complete view of your shopping cart. Then you just need to go through the individual steps:

In this case, you would skip the registration if you have already logged in beforehand. Your delivery address will be suggested to you (based on the entries you made in the registration form).

When it comes to the payment method, you can choose between different options - depending on the country and the order amount. >> Overview of payment methods

By clicking on “Buy now” in step 5, a new window for entering payment data may open (depending on the selected payment method).

Would you like to know whether the order was successful?