SONNENTOR deliveries
We deliver reliably - and as environmentally friendly as possible.
We work together with our long-term partner, the Austrian Post. This guarantees CO2-neutral deliveries within Austria.
Our goods come to you sustainably packaged.
According to the principle "as small as possible, as large as necessary", we match the shipping packages to the products ordered - this way we can avoid unnecessary waste. We use shredded cardboard as filling material, which is obtained in-house.
We also use paper materials to protect sensitive items (such as glass, ceramics).
We will deliver as fast as possible.
Our parcels usually reach our customers quickly: On average, you can hold your parcel in your hands 1-6 working days after ordering (deliveries to AT and DE)!
Usual delivery times:
Countries with 1-6 business days delivery time
Austria and Germany
Countries with 2-6 business days delivery time
EU (see below for exceptions), Switzerland, Liechtenstein, San Marino
Countries with 3-8 business days delivery time
Belgium, Bulgaria, Denmark, Estonia, Finland, Greece, Latvia, Lithuania, Luxembourg, Malta, Portugal, Sweden
Countries with 8-21 business days delivery time
Cyprus, Iceland, Ireland, Norway, United Kingdom
All other countries: The delivery time is dependent on the local postal service (approx. 8-21 business days).
PLEASE NOTE!
Due to the current situation, delivery times may be longer than usual in some countries (Finland, Iceland, Latvia).
Information on the calculation of the delivery date
In the case of payment in advance, the deadline for delivery begins on the day after the payment order is issued to the transferring bank or, in the case of other payment methods, on the day after the conclusion of the contract and ends with the expiry of the last day of the deadline.
If the last day of the deadline falls on a Sunday or a public holiday recognized by the state at the place of delivery, the next working day takes the place of such a day.
We deliver worldwide.
We deliver our SONNENTOR products worldwide. Depending on the country of delivery, we do not charge shipping costs for orders above a certain order value (value of goods).
Here are the shipping costs to your country:
| Country | Shipping | Free shipping from |
|---|---|---|
| Austria | EUR 5,90 | EUR 35 order value |
| Germany | EUR 7,90 | EUR 35 order value |
| EU-Zone 2 | Shipping | Free shipping from |
| Croatia | EUR 12,- | EUR 100 order value |
| Czech Republic | EUR 12,- | EUR 100 order value |
| Hungary | EUR 12,- | EUR 100 order value |
| Italy | EUR 12,- | EUR 60 order value |
| Luxembourg | EUR 12,- | EUR 60 order value |
| Netherlands | EUR 12,- | EUR 60 order value |
| Slovakia | EUR 12,- | EUR 100 order value |
| Slovenia | EUR 12,- | EUR 100 order value |
| EU-Zones 3 and 4 | Shipping | Free shipping from |
| Belgium | EUR 18,- | EUR 100 order value |
| Bulgaria | EUR 25,- | EUR 130 order value |
| Cyprus | EUR 25,- | - |
| Denmark | EUR 18,- | EUR 100 order value |
| Estonia | EUR 25,- | EUR 130 order value |
| Finland | EUR 18,- | EUR 100 order value |
| France | EUR 18,- | EUR 100 order value |
| Greece | EUR 25,- | EUR 130 order value |
| Ireland | EUR 25,- | EUR 130 order value |
| Latvia | EUR 25,- | EUR 130 order value |
| Lithuania | EUR 25,- | EUR 130 order value |
| Malta | EUR 25,- | EUR 130 Bestellwert |
| Poland | EUR 18,- | EUR 100 order value |
| Portugal | EUR 25,- | EUR 130 order value |
| Romania | EUR 25,- | EUR 130 order value |
| Sweden | EUR 18,- | EUR 75 order value |
| Spain | EUR 25,- | EUR 130 order value |
Prices in EURO, incl. VAT.
| Countries with minimum order value | Shipping | Minimum order value |
| United Kingdom | - | EUR 180 order value |
| Other (non-EU) countries | Shipping | Free shipping from |
| Iceland | EUR 20,83 (excl. VAT) | EUR 130 order value |
| Liechtenstein | EUR 20,83 (excl. VAT) | EUR 130 order value |
| Norway | EUR 15,- (excl. VAT) | - |
| San Marino | EUR 20,83 (excl. VAT) | EUR 130 order value |
| Switzerland | EUR 15,- (excl. VAT) | EUR 75 order value |
| all other countries | are determined individually | - |
In case of further questions, please contact webshop@sonnentor.at.
In the case of deliveries to countries outside the European Union, additional costs may arise for which we are not responsible and which you must bear. These include, for example, costs for money transfer by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). For more information, have a look at https://ec.europa.eu/taxation_customs/business/calculation-customs-duties_en
and for import sales tax at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland http://xtares.admin.ch/tares/login/loginFormFiller.do.