How can I pay in the webshop?
(methods of payment)
The available payment methods depend on various criteria (country, shopping cart value):
| Payment method | AT | DE | Rest of the world |
| Credit card Visa & Mastercard | x | x | x*** |
| Sepa* | x | x | |
| Immediate transfer | x | x | BE, DE, IT, NL, AT, PL, CH, ES, UK |
| Paypal | x | x | x*** |
| Invoice** | x | ||
| Prepayment | x | x |
* Sepa payment possible if shopping cart value below 120 €, and only for registered users
** Invoice payment possible if shopping cart value below 200 €, and only for registered users; not possible when purchasing vouchers
*** if your country is listed at shipping costs
You are welcome to find out more about the different payment methods before you buy.
Shipping
We deliver worldwide - in Austria CO2-neutral via our shipping partner, Österreichische Post.
Depending on the country of delivery, we do not charge shipping costs for orders above a certain order value (value of goods).
Here is an overview of the shipping costs:
| Country | Shipping | Free shipping from |
|---|---|---|
| Austria | EUR 5,90 | EUR 35 order value |
| Germany | EUR 7,70 | EUR 35 order value |
| EU-Zone 2 | Shipping | Free shipping from |
| Belgium | EUR 12,- | EUR 100 order value |
| Italy | EUR 12,- | EUR 50 order value |
| Croatia | EUR 12,- | EUR 100 order value |
| Luxembourg | EUR 12,- | EUR 50 order value |
| Netherlands | EUR 12,- | EUR 50 order value |
| Slovakia | EUR 12,- | EUR 100 order value |
| Slovenia | EUR 12,- | EUR 100 order value |
| Czech Republic | EUR 12,- | EUR 100 order value |
| Hungary | EUR 12,- | EUR 100 order value |
| EU-Zones 3 and 4 | Shipping | Free shipping from |
| Denmark | EUR 18,- | EUR 100 order value |
| Estonia | EUR 18,- | EUR 100 order value |
| Finland | EUR 18,- | EUR 100 order value |
| France | EUR 18,- | EUR 100 order value |
| Greece | EUR 18,- | EUR 100 order value |
| Great Britain | EUR 18,- | EUR 100 order value |
| Ireland | EUR 18,- | EUR 100 order value |
| Latvia | EUR 18,- | EUR 100 order value |
| Lithuania | EUR 18,- | EUR 100 order value |
| Malta | EUR 18,- | EUR 100 order value |
| Poland | EUR 18,- | EUR 100 order value |
| Portugal | EUR 18,- | EUR 100 order value |
| Romania | EUR 18,- | EUR 100 order value |
| Sweden | EUR 18,- | EUR 75 order value |
| Spain | EUR 18,- | EUR 100 order value |
| Cyprus | EUR 18,- | - |
Prices in EURO, incl. VAT.
| Other (non-EU) countries | Shipping | Free shipping from |
| Switzerland | EUR 15,- (excl. VAT) | EUR 75 order value |
| Norway | EUR 15,- (excl. VAT) | - |
| all other countries | are determined individually | - |
In case of further questions, please contact webshop@sonnentor.at.
How long does delivery take? (Delivery times)
Austria and Germany: about 3 to 8 business days
EU and Switzerland: about 4 to 8 business days
All other countries: Delivery within 8 working days cannot be guaranteed. The delivery time is dependent on the local postal service (about 10-23 business days).