Payment and Shipping in the Webshop
How can I pay in the webshop? (methods of payment)
How long does delivery take? (delivery times)
How much does shipping cost?
How can I pay in the webshop?
(methods of payment)
The available payment methods depend on various criteria (country, shopping cart value):
| Payment method | AT | DE | Rest of the world |
| Credit card Visa & Mastercard | x | x | x*** |
| Sepa* | x | x | |
| Immediate transfer | x | x | BE, DE, IT, NL, AT, PL, CH, ES, UK |
| Paypal | x | x | x*** |
| Invoice** | x | ||
| Prepayment | x | x |
* Sepa payment possible if shopping cart value below 120 €, and only for registered users
** Invoice payment possible if shopping cart value below 200 €, and only for registered users; not possible when purchasing vouchers
*** if your country is listed at shipping costs
You are welcome to find out more about the different payment methods before you buy.
Due to the current situation, delivery times may be longer than usual. Current delivery times:
Austria and Germany: about 2 to 7 business days
EU and Switzerland: about 2 to 7 business days
All other countries: Delivery within 7 working days cannot be guaranteed. The delivery time is dependent on the local postal service (about 8-21 business days).
How much does shipping cost?
We deliver worldwide - in Austria CO2-neutral via our shipping partner, Österreichische Post.
Depending on the country of delivery, we do not charge shipping costs for orders above a certain order value (value of goods).
Here is an overview of the shipping costs:
| Country | Shipping | Free shipping from |
|---|---|---|
| Austria | EUR 5,90 | EUR 35 order value |
| Germany | EUR 7,90 | EUR 35 order value |
| EU-Zone 2 | Shipping | Free shipping from |
| Belgium | EUR 12,- | EUR 100 order value |
| Croatia | EUR 12,- | EUR 100 order value |
| Czech Republic | EUR 12,- | EUR 100 order value |
| Hungary | EUR 12,- | EUR 100 order value |
| Italy | EUR 12,- | EUR 50 order value |
| Luxembourg | EUR 12,- | EUR 50 order value |
| Netherlands | EUR 12,- | EUR 50 order value |
| Slovakia | EUR 12,- | EUR 100 order value |
| Slovenia | EUR 12,- | EUR 100 order value |
| EU-Zones 3 and 4 | Shipping | Free shipping from |
| Bulgaria | EUR 25,- | EUR 130 order value |
| Cyprus | EUR 25,- | - |
| Denmark | EUR 18,- | EUR 100 order value |
| Estonia | EUR 25,- | EUR 130 order value |
| Finland | EUR 18,- | EUR 100 order value |
| France | EUR 18,- | EUR 100 order value |
| Greece | EUR 25,- | EUR 130 order value |
| Latvia | EUR 25,- | EUR 130 order value |
| Lithuania | EUR 25,- | EUR 130 order value |
| Malta | EUR 25,- | EUR 130 order value |
| Poland | EUR 18,- | EUR 100 order value |
| Portugal | EUR 25,- | EUR 130 order value |
| Romania | EUR 25,- | EUR 130 order value |
| Sweden | EUR 18,- | EUR 75 order value |
| Spain | EUR 25,- | EUR 130 order value |
Prices in EURO, incl. VAT.
| Other (non-EU) countries | Shipping | Free shipping from |
| Iceland | EUR 20,83 (excl. VAT) | EUR 130 order value |
| Liechtenstein | EUR 20,83 (excl. VAT) | EUR 130 order value |
| Norway | EUR 15,- (excl. VAT) | - |
| San Marino | EUR 20,83 (excl. VAT) | EUR 130 order value |
| Switzerland | EUR 15,- (excl. VAT) | EUR 75 order value |
| all other countries | are determined individually | - |
In case of further questions, please contact webshop@sonnentor.at.
Deliveries to Great Britain are not possible until further notice.