Payment and Shipping in the Webshop
How can I pay in the webshop? (methods of payment)
How long does delivery take? (delivery times)
How much does shipping cost?
How can I pay in the webshop?
(methods of payment)
The available payment methods depend on various criteria (country, shopping cart value):
| Payment method | AT | DE | Rest of the world |
| Credit card Visa & Mastercard | x | x | x*** |
| Sepa* | x | x | |
| Immediate transfer | x | x | BE, DE, IT, NL, AT, PL, CH, ES, UK |
| Paypal | x | x | x*** |
| Invoice** | x | ||
| Prepayment | x | x |
* Sepa payment possible if shopping cart value below 120 €, and only for registered users; not possible when purchasing vouchers
** Invoice payment possible if shopping cart value below 200 €, and only for registered users; not possible when purchasing vouchers
*** if your country is listed at shipping costs
You are welcome to find out more about the different payment methods before you buy.
Usual delivery times:
Austria and Germany: about 1 to 6 business days
EU (except Cyprus), Switzerland, Liechtenstein, Iceland, San Marino: about 2 to 6 business days
Cyprus: 8-21 business days
All other countries: The delivery time is dependent on the local postal service (approx. 8-21 business days).
PLEASE NOTE!
Due to the current situation, delivery times may be longer than usual in the following countries:
EU countries:
Belgium, Denmark, Estonia, Finland, Greece, Ireland, Lithuania, Malta, Portugal, Sweden
Non-EU countries:
Iceland, Norway
How much does shipping cost?
We deliver worldwide - in Austria CO2-neutral via our shipping partner, Österreichische Post.
Depending on the country of delivery, we do not charge shipping costs for orders above a certain order value (value of goods).
Here is an overview of the shipping costs:
| Country | Shipping | Free shipping from |
|---|---|---|
| Austria | EUR 5,90 | EUR 35 order value |
| Germany | EUR 7,90 | EUR 35 order value |
| EU-Zone 2 | Shipping | Free shipping from |
| Belgium | EUR 12,- | EUR 100 order value |
| Croatia | EUR 12,- | EUR 100 order value |
| Czech Republic | EUR 12,- | EUR 100 order value |
| Hungary | EUR 12,- | EUR 100 order value |
| Italy | EUR 12,- | EUR 50 order value |
| Luxembourg | EUR 12,- | EUR 50 order value |
| Netherlands | EUR 12,- | EUR 50 order value |
| Slovakia | EUR 12,- | EUR 100 order value |
| Slovenia | EUR 12,- | EUR 100 order value |
| EU-Zones 3 and 4 | Shipping | Free shipping from |
| Bulgaria | EUR 25,- | EUR 130 order value |
| Denmark | EUR 18,- | EUR 100 order value |
| Estonia | EUR 25,- | EUR 130 order value |
| Finland | EUR 18,- | EUR 100 order value |
| France | EUR 18,- | EUR 100 order value |
| Greece | EUR 25,- | EUR 130 order value |
| Ireland | EUR 25,- | EUR 130 order value |
| Latvia | EUR 25,- | EUR 130 order value |
| Lithuania | EUR 25,- | EUR 130 order value |
| Poland | EUR 18,- | EUR 100 order value |
| Portugal | EUR 25,- | EUR 130 order value |
| Romania | EUR 25,- | EUR 130 order value |
| Sweden | EUR 18,- | EUR 75 order value |
| Spain | EUR 25,- | EUR 130 order value |
Prices in EURO, incl. VAT.
| Other (non-EU) countries | Shipping | Free shipping from |
| Iceland | EUR 20,83 (excl. VAT) | EUR 130 order value |
| Liechtenstein | EUR 20,83 (excl. VAT) | EUR 130 order value |
| Norway | EUR 15,- (excl. VAT) | - |
| San Marino | EUR 20,83 (excl. VAT) | EUR 130 order value |
| Switzerland | EUR 15,- (excl. VAT) | EUR 75 order value |
| all other countries | are determined individually | - |
In case of further questions, please contact webshop@sonnentor.at.
Deliveries to Great Britain are not possible until further notice.