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If you need any further help, please contact us at webshop@sonnentor.at.

If you have any questions about your order, please contact us at webshop@sonnentor.at.

If you have any questions about our packaging, please contact our quality management via email: qualitaet@sonnentor.at.

The packaging of our SONNENTOR products consists of more than 80% renewable raw materials, almost all of the rest is recyclable. You can learn more here:

On the road? You don’t need to go without our sunny delights.

Our web shop delivers to all EU countries.

Click here for our delivery and payment conditions.

Find distributors within the EU here.

For web shop deliveries outside the EU, please contact our team at webshop@sonnentor.at.

Please find an overview of the worldwide distribution partners here.

Good things take time. This ageless wisdom is also the foundation of our quality guidelines.

Nature’s flavours don’t need any artificial help. Neither dyes and artificial flavour additives nor preservatives cloud the SONNENTOR flavours. Healthy soils, the sensitive handling of nature and the experience gained over the years make the SONNENTOR products natural and unmodified foods.

SONNENTOR Herbs & spices are carefully harvested by our organic farmers on certain days of the year. They are gently dried below 40 degrees Celsius and carefully hand-packed. Mostly intact leaves are a feature of this time-consuming work. Feel and taste this extra effort in the teas and food. Whole leaves guarantee freshness and full aroma due to the preservation of naturally embedded essential oils. Break the herbs with your fingers just before use.

If it says “organic”, it is “organic!

For us, “organic” is a pleasurable necessity.  

The general goal of organics is to guarantee a high degree of pollution-free food that is grown without the use of any pesticides and easily soluble commercial fertilizer (artificial fertilizer). Organic agriculture is a holistic approach that considers the following principles: minimizing the use of external energy, using natural self-regulation mechanisms, ecological balance, animal welfare, and the sustainable use of resources.

SONNENTOR is constantly monitored and was one of the first businesses in Austria to comply with the EU Organic Agriculture Regulation.

Requirements are precisely defined in the EU Organic Regulation (EC) No 834/2007. The specifications ensure that organic products can be correctly labeled and sold as organic (= organic certified) = eco). All regulations are checked at least once a year by state-approved organic inspection bodies. The inspection bodies issue, in compliance with all directives, a one-year organic certificate per holding.

SONNENTOR is inspected by the control body "Austria Bio Guarantee" which has its headquarters in Enzersfeld.

An EU-wide uniform organic logo has been marking products from 1 July 2010. The EU organic logo, which is a collective brand, is binding on all packaged organic foods. Non-food items such as organic cosmetics, organic essential oils or organic clothing may not be labeled with the logo.

All foods bearing the EU organic logo have been produced in accordance with the EU Organic Farming Regulation, thereby promoting consumer confidence in the origin and quality of their food and drinks.

When labeling approved organic products, the code of the organic control body must be included. The code number of our control office of Austria Bio Guarantee (ABG) is "AT-BIO-301" and consists of the following:

AT: State (Austria) where the controls take place

BIO: refers to the production - organic product

301: Reference number of the inspection body issued by the authority (the 3 stands for the federal state and the 01 corresponds with the serial number)

Our herbs and spices come from nature. The formation of flavours is highly dependent on climatic conditions.

Depending on the weather in the year of the harvest, the smell and taste of essential oils can be different and slight variations are normal. This is in the hands of Mother Nature.

Acidity provides the specific taste of the coffee, without acid it would taste stale and bitter. Caffeic acid stimulates the stomach acid, which can irritate the stomach if consumed in large quantities.

Some acids, especially the coffee-typical chlorogenic acids (total content 4-5%), but also citric and malic acid, can be found even in unroasted beans. These acids are, however, not really noticeable in terms of taste.

SONNENTOR Coffee is made from Arabica beans that are very gently and slowly roasted. In total, about half of the green coffee's acids, especially the chlorogenic acids, are broken down and lost through roasting. Due to the degradation of carbohydrates, however, some flavor-intensive acids are added during the roasting process, especially acetic acid, but also additional citric acid and malic acid. The acidity in coffee varies between pH 4.5 to 5.0.

The Arabica variety has a much longer maturation time than other varieties and therefore has time to develop its components more slowly. Not only do these components contain less caffeine, but they also contain milder acids. Therefore, SONNENTOR coffees taste pleasanter and are gentler on the stomach.

There is a huge national and international demand for the products with the SONNENTOR logo of the laughing sun. 60% of the organic raw materials are supplied by Austrian producers. In order to ensure the supply of raw materials for further growth, international cultivation projects are becoming increasingly important. We work in a fair manner with all our partners - SONNENTOR stands for direct trade with farmers around the world. Consequently, we are constantly expanding our relationships. That way, we can eliminate intermediate trade and price speculation and make sure that the farmers get fair prices for their raw materials. In return, we receive raw materials of the highest organic quality from our partners.