You have received a discount code for our online shop and can not redeem it?

Our vouchers are only valid for discountable products. There are several products to which we do not give a discount. If you have such a product in the shopping cart, the voucher can not be redeemed for the entire order. These products are:

  • coupons
  • the "Individual try" products
  • books
  • some special items

An overview of all (except the "Individual try" products) can be found here.

Only one voucher can be redeemed per order.

Please also check the possible redemption period for your voucher! Codes can be used for a limited time.

Also note the exact spelling of your voucher code - spaces, upper / lower case, etc.

In addition to SONNENTOR products, our SONNENTOR shops also sell third-party products such as decoration-items. These are excluded from discounts.