Ratings in the SONNENTOR Onlineshop
We use different forms of evaluation in our online shop:
There are no separate reviews of our product ratings to ensure that these reviews actually come from consumers. This means that the ratings of our products can be submitted by all visitors to our online shop.
The submission of a rating is not tied to a customer account in our online shop or similar.
We have decided to make the rating of our products so open that we do not overwhelm our online shop customers with requests for ratings. And on the other hand, buyers in our stationary shops also have the opportunity to easily rate the products bought there.
Trusted Shops ratings
In addition to the product ratings, there are ratings through Trusted Shops in our online shop. The ratings through this independent provider can only be submitted by verified buyers in our online shop.
Our customers can use Trusted Shops to rate how satisfied they were with the order in general. They have the opportunity to assess the criteria delivery, goods and customer service in detail.